Refund policy

Due to the perishable nature of our products, we do not accept returns once an order has been delivered.

We can only offer a replacement or refund if:

• The wrong product was delivered
• The product was damaged during transit
• The product arrived in a melted, spoiled, or unusable condition
• The package was tampered with before delivery

To report an issue, please contact us within 2 hours of delivery with:

• Order number
• Clear photos of the product
• Photos of the outer packaging and shipping label